Terms and Conditions

Viking International Phototours reserves the right to cancel bookings, change assigned tour guides, prices and tours being sold without prior notice. We reserve the right to change itineraries and/or schedules if deemed necessary because of road conditions, severe weather, or any other unforeseen circumstances. Bookings can be confirmed before the start of tour by sending us an email at info@vip-ehf.com or by calling us at +354 855 1191 (Iceland) or +1-615-305-2760 (USA).

Payments Accepted

We accept payments through Venmo, Zelle and Paypal, as well as Visa, MasterCard, American Express and Discover.  Full payment or a  deposit is required to secure your booking.  Full payment is  due 90 days before multi-day workshops unless otherwise specified.  Please let us know if you want to avail of our interest-free payment plans.

Be aware that there is a 3% service charge when using Paypal.  Please feel free to contact us if you would like to discuss alternate payment options.

Booking procedure

All booking requests will be processed within 48-72 hours. Please include the preferred dates, tour guides and tour or custom itinerary requests. We will process booking requests in the order that they were received. Due to extremely high demand, not all tour guides and tour options may be available on your preferred dates. A surcharge can be added during peak season for incidental fees, special booking requests, and preferred tour guide options. If the preferred tour and services is not available, a service representative will be in contact with you about alternative tour options. All tours are done with Viking International Phototours or if necessary, with one of our trusted tour operator partners.

Cancellation and Refund Policy – if you need to cancel

We know that plans can change, and unforeseen circumstances can happen. You need to advise us in writing via email to info@vip-ehf.com as soon as possible if you need to cancel your booking. Your cancellation is not official until you have received a return email confirmation acknowledging your cancellation.

Please be advised that our cancellation policy is different for tours and workshops.
Refunds will be paid by the same method that the original payment was made.

Workshops

If you cancel and we are able to fill your spot on the workshop, you will receive a full refund minus a $300 USD fee.
If you cancel and the workshop does not fill, cancellation requests and refunds will be processed according to the following:

      • More than 90 days from the start date of the workshop: Full refund minus $300 USD fee*
      • Less than 90 days: No refund – your funds will be held as a credit which can be transferred or used towards our other self-drive packages, tours, or photography workshops for up to 2 years from the date of cancellation*.

*Please note that some of our workshops with partner companies/third parties may have non-refundable deposits, which will not be refunded or credited to you.

Tours

Cancellation requests and refunds will be processed according to the following:

      • 30 days or more notice: Full refund minus a 10% fee
      • 15 -29 days notice: 50% refund
      • Less than 15 days notice: No refund.

Cancellation and Refund Policy – if Viking International Phototours cancels or reschedules

Viking International Phototours reserves the right to reschedule or cancel workshops/tours due to low participant numbers, Force Majeure, weather conditions, or where the safety of our participants cannot be guaranteed.

We will do our best to reschedule the workshop/tour within two years of the original scheduled date. If this happens, we will offer you the choice between:

    • Retaining your spot on the rescheduled workshop/tour;
    • Transferring to the same workshop/tour on a different date if there is availability; or
    • Canceling your spot on the rescheduled workshop: No refund – your funds will be held as credit which can be transferred or used towards our other photography workshops, self-drive packages, or tours for up to 2 years from the date of cancellation.

In the improbable event that a workshop or tour is canceled, we will offer you the choice between:

    • Applying your funds towards a different workshop/tour; or 
    • Receiving a full refund minus $300 USD fee and any non-refundable fees paid to third parties.

Viking International Phototours are not liable for travel expenses incurred to reach the workshop/tour destination or any other personal expenses incurred in preparing for/reaching their workshop or tour. For this reason and others, we require that you obtain Trip Cancellation & Travel Insurance after booking your trip with us. Proof of coverage is required 90 days before any workshops.

Pricing Policy

Please note that the tour prices listed on our website can change without prior notice. Surcharges and additional fees can be added during peak season for special requests, custom tours, preferred tour guide options and other tour add-ons. If there are any additional fees, Viking International Phototours will communicate these to the buyer prior to confirming any booking requests.

Taxes and fees

All prices on the website include VAT, where applicable, and invoices are issued with VAT as well.  However, prices do not include the 3% service change when booking through Paypal.

Confidentiality

Viking International Phototours respects our clients privacy rights and will hold all information from the buyer in relation to the purchase as confidential. Under no circumstances will information be handed to a third party, except as required for billing and regular tour operations (e.g. hotel reservations, etc.).

Liability Waiver

All workshop and tour participants are required to complete a hold harmless liability waiver before the start of the tour.

Insurance

We advise all our clients to purchase a comprehensive travel insurance before traveling to minimize potential personal loss during your trip. Travel insurance is required to participate in our workshops.  Viking International Phototours will not be held liable for any loss, damage, injuries, illness or death during your tour. We will not be held responsible for changes in tour schedules because of weather or other natural calamity.